Privacy Policy
JF Heating Engineers & Plumbers (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy sets out how we collect and process personal data through your use of our website.
Information We Collect
We may collect the following data when you use our website:
- Name, email address, phone number, and address when you submit a contact or booking form
- Information about your device and browsing activity through cookies and analytics
- Any additional information you provide in form messages
How We Use Your Information
We use your personal data to:
- Respond to enquiries and booking requests
- Provide the plumbing and heating services you've requested
- Send appointment confirmations and service updates
- Improve our website and services
Data Sharing
We do not sell or rent your personal data to third parties. Form submissions are processed through Formspree, a secure form handling service. We may share data with service providers who assist us in operating our business.
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.
Your Rights
Under the UK GDPR, you have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at john@jfplumbingandheating.co.uk.
Cookies
Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie settings through your browser preferences.
Contact
If you have any questions about this privacy policy, please contact us at:
JF Heating Engineers & Plumbers
50 The Mount, Heswall, Wirral, Merseyside CH60 4RD
Email: john@jfplumbingandheating.co.uk
Phone: 0151 677 5932
Last updated: February 2026